ET 2-1-1

2-1-1 is a Program of United Way and we are part of Homeland Security and a "First Responder"  for disaster management.

2-1-1 Serves over 300 Million Americans and covers all 50 states plus Washington D.C. Puerto Rico and Canada.

2-1-1 is an easy to remember telephone number that, where available, connects people with important community services and voluteer opportunities. In 2011, 2-1-1 services in the United States answered morethan 16.6 million calls.

Dial 2-1-1 (or 1-800-427-4626) 24 hours a day, seven days a week to get connected to a trained resource specialist. TTY (1-866-385-6525) and multilingual services are also available. Calls to United Way 2-1-1 are always free and confidential.

2-1-1 is a free, non-emergency, confidential service that operates 24 hours a day, seven days a week, in English, Spanish, Vietnamese, Tagalog, Mandarin, and 140 other languages. For everyday needs and in times of crisis, 2-1-1 provides streamlined access to critical health and human services such as food, shelter, counseling, drug and alcohol intervention, employment assistance, and so much more. It also serves as a link for individuals seeking to volunteer, provide resources, or assist during a crisis in Santa Clara County.  2-1-1 allows people to give help and to get help. Information is provided by trained I & R Specialists who are certified by the Alliance for Information and Referral Systems (AIRS.)

2-1-1 is also a valuable tool when disasters strike because people can quickly and easily receive critical information

The implementation of 2-1-1 is spearheaded by United Ways and information and referral agencies in states and local communities. United Way Worldwide (UWW) and the Alliance for Information and Referral Systems (AIRS) are committed to providing national leadership so that every American has access to this essential service.