Troubled? Need to talk? Someone cares…

865-584-4424

CONTACT Helpline is a free, confidential, nonjudgmental telephone helpline serving Anderson, Blount, Grainger, Jefferson, Knox, Loudon, Roane, Sevier, and Union counties in East Tennessee. The hours of operation are 8 am to 11 pm, seven days a week.

CONTACT volunteers answer approximately 10,000 calls annually from people needing a listening ear, a referral to community resources, or crisis intervention.

People of all ages call CONTACT about loneliness, depression, loss of a loved one, mental illness, financial need and economic pressures, domestic violence, sexual abuse, homelessness, marriage problems, worries about their children, addiction, school and work related issues, and suicidal feelings.

In addition to our helpline, CONTACT offers a special program, Reassurance CONTACT, for seniors, disabled persons, and other homebound individuals who live alone.  Clients who apply for the service receive a daily call to check on their safety and well-being. For more information, call our business office at 865-312-7450.

The mission of CONTACT Helpline is to provide a confidential telephone listening service staffed by trained volunteer listeners for people in crisis or need.